Effective Date: July 31, 2026

Welcome to IAS Appliance Solutions LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, your request for appliance repair services, and any services provided by IAS Appliance Solutions LLC. By accessing our website or scheduling a service, you agree to these Terms. If you do not agree, please do not use our website or services.

1. About Our Services

IAS Appliance Solutions LLC provides residential appliance repair, diagnostic, maintenance, and related services for major household appliances, including:

• Refrigerators
• Freezers
• Washers
• Dryers
• Dishwashers
• Ovens
• Ranges
• Cooktops
• Built-in and Over-the-Range Microwaves
• Ice Makers
• Garbage Disposals (if applicable)

Services are available within our designated service areas in North Texas.

2. Scheduling an Appointment

Appointments may be requested through our website, phone, email, or other communication channels.

Appointments are not confirmed until you receive confirmation from our office.

Appointment windows are estimates. Unexpected traffic, weather, emergency calls, or extended repairs may affect arrival times.

3. Service Areas

Our services are currently offered in Frisco, Little Elm, Plano, McKinney, Prosper, Celina, Aubrey, and surrounding North Texas communities.

We reserve the right to decline service requests outside our service area.

4. Diagnostic Service

A diagnostic service is required before repairs can begin unless otherwise stated.

Our standard diagnostic fee is $65.

The diagnostic fee covers:

• Technician travel
• Professional diagnosis
• Initial inspection
• Repair estimate

The diagnostic fee is generally non-refundable once the diagnosis has been completed.

5. Repair Authorization

No repairs will be performed until the customer authorizes the repair estimate.

By approving a repair, you authorize IAS Appliance Solutions LLC to perform the necessary work and install replacement parts as required.

6. Labor Charges

Our standard labor rate is $149.99, which includes the diagnostic fee unless otherwise stated.

Additional labor charges may apply when:

• Multiple appliances are repaired during the same visit
• Extensive disassembly is required
• Specialty or built-in appliances require additional time
• Additional failures are discovered after diagnosis

Any additional charges will be explained before work continues.

7. Parts

Replacement parts may include Original Equipment Manufacturer (OEM) or high-quality aftermarket parts, depending on availability.

Part prices and availability are subject to change without notice.

We are not responsible for delays caused by:

• Manufacturer backorders
• Shipping delays
• Discontinued parts
• Supply chain interruptions

8. Customer Responsibilities

Customers agree to:

• Provide safe access to the appliance.
• Ensure electricity, water, and gas services are available when required.
• Secure pets before technician arrival.
• Remove personal belongings from the work area.
• Disclose any known safety hazards.
• Ensure an adult (18 years or older) is present during the appointment.

If unsafe conditions exist, our technician may refuse or discontinue service.

9. Warranty

We stand behind our workmanship.

Warranty applies only to:

• Repairs performed by IAS Appliance Solutions LLC
• Parts supplied by IAS Appliance Solutions LLC
• The specific component repaired or replaced

Warranty does not cover:

• Normal wear and tear
• Misuse or abuse
• Improper installation by others
• Power surges
• Pest or rodent damage
• Water leaks caused by unrelated failures
• Acts of nature
• Customer-supplied parts
• Manufacturer defects unrelated to our repair

Warranty becomes void if another repair company or unauthorized individual services the appliance before we have an opportunity to inspect the issue.

10. Cancellations & Missed Appointments

Customers should provide reasonable notice if they need to cancel or reschedule an appointment.

Repeated cancellations or missed appointments may result in additional service charges or refusal of future service.

11. Payments

Payment is due upon completion of the service unless other arrangements have been approved in writing.

We accept major payment methods, which may include:

• Credit cards
• Debit cards
• Electronic payments
• Other approved payment methods

Late or unpaid balances may be subject to collection efforts and any costs permitted by law.

12. Limitation of Liability

To the fullest extent permitted by Texas law, IAS Appliance Solutions LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to:

• Food spoilage
• Loss of income
• Loss of business
• Water damage caused by pre-existing appliance failures
• Manufacturer defects
• Delays in obtaining replacement parts

Our total liability shall not exceed the amount paid for the specific repair service giving rise to the claim.

13. Refusal of Service

We reserve the right to refuse or discontinue service if:

• Working conditions are unsafe.
• The appliance has been altered in a hazardous manner.
• Fraudulent activity is suspected.
• Abusive or threatening behavior is directed toward our staff.
• Payment cannot be verified when required.

14. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, icons, and designs, is the property of IAS Appliance Solutions LLC unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written permission.

15. Website Availability

We strive to keep our website available and accurate but do not guarantee uninterrupted access or that all content is free of errors.

We reserve the right to update, modify, or discontinue any part of the website or services without prior notice.

16. Third-Party Services

Our website may include links to third-party websites or services. We do not control and are not responsible for their content, privacy practices, or terms.

17. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of law principles.

Any legal action relating to these Terms shall be brought in the appropriate state or federal courts located in Texas.

18. Changes to These Terms

We may revise these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

IAS Appliance Solutions LLC

📍 Frisco, Texas

📞 469-884-4121

📧 info@iasappliancesolutions.com

🌐 iasappliancesolutions.com